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Privacy Policy

Last Updated: July 26, 2026

1. Information We Collect

Sky The Web Guy ("we," "us," or "our") collects information that you provide directly to us when you:

  • Fill out a contact form or request a demo
  • Communicate with us via phone, email, or chat
  • Subscribe to our newsletter or promotional emails
  • Use our website services

The types of information we may collect include:

  • Name and business name
  • Email address
  • Phone number
  • Business information and website goals
  • Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our website design services
  • Respond to your inquiries and provide customer support
  • Create and deliver your custom website
  • Send you service updates, newsletters, and promotional materials (with your consent)
  • Process payments and maintain billing records
  • Analyze website usage and improve our services
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us run the service. These currently include Google Firebase (secure account sign-in, database, and file storage), Stripe (payment processing), Resend (email delivery), and Anthropic (the optional AI assistant, on Growth and Authority plans). Each processes only the data needed to do its job, and none is permitted to use it for its own purposes.
  • Legal Requirements: When required by law, subpoena, or other legal process
  • Business Transfers: In connection with a merger, sale, or transfer of all or a portion of our business
  • With Your Consent: When you explicitly agree to share your information

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience
  • Deliver relevant advertising (if applicable)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and hosting infrastructure
  • Regular security updates and monitoring
  • Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails
  • Data Portability: Request your data in a portable format

To exercise these rights, please contact us at skyler@skythewebguy.com or (479) 831-6115.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

11. The Sky HQ App (iOS, Android, and Web)

Clients whose website is managed by Sky The Web Guy get access to Sky HQ, our companion app for iPhone, Android, and the web. This section explains how the app handles data, and it is written to match the data declarations we file with the Apple App Store and the Google Play Store.

Information the app handles:

  • Your account: your name, email address, phone number, business details, and role. Used to sign you in and run your account.
  • Your business data: the leads, customers, appointments, reviews, and invoices that belong to your business, including the names, phone numbers, email addresses, and messages your own website visitors submit to you. This is your data; we store and display it so you can run your business, and we do not use it for anything else.
  • Photos: only when you choose to attach one. The camera and photo library are used solely for that purpose and only after you grant permission.
  • Device notification token: a token from Apple or Google so we can send you a push notification the moment a new lead or booking arrives. You can turn notifications off in the app's Settings at any time.
  • Basic usage and diagnostics: to keep the app reliable and secure.

How the app uses it: to deliver leads and bookings to you, notify you of new activity, process card payments through Stripe, collect and display reviews, generate your monthly report, and, on Growth and Authority plans, power an AI assistant that helps draft your emails and posts and answer questions about your own numbers.

Payments: when your customers pay you through the app, the card payment is handled directly by Stripe on your own connected Stripe account. We never store full card numbers, and money from your customers is paid to you, not to us.

Artificial intelligence: the AI assistant sends the business content you ask it to work with to Anthropic to generate a response. That content is not used to train AI models, and the assistant is limited to your own account's data.

What the app does not do: it does not track you across other companies' apps or websites, it shows no advertising, and we do not sell your data or your customers' data to anyone. Data is encrypted in transit.

Deleting your data: you can ask us to delete your account and its data at any time by emailing skyler@skythewebguy.com. We will delete it except where we are required to keep certain records (for example, billing records) by law.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sky The Web Guy
Email: skyler@skythewebguy.com
Phone: (479) 831-6115
Location: Fort Smith, AR 72908

Sky The Web Guy

Professional website design and SEO services. Month-to-month pricing with no long-term contracts.

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Contact

  • (479) 831-6115
  • skyler@skythewebguy.com
  • Fort Smith, AR 72908

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